Official Terms of Service

Terms & Conditions of Use

Please read these terms carefully before using the Fen Dah platform and mobile app.

Last updated: October 2026

1. Introduction & Overview

Welcome to Fen Dah, the premier digital platform in Egypt for showcasing furniture and decor, connecting customers with verified showrooms and manufacturers.

2. User Accounts & Responsibilities

  • Users must provide accurate personal information during registration.
  • Users are solely responsible for maintaining login credentials confidentiality.
  • Unlawful activities and intellectual property infringements are strictly prohibited.

3. Showroom & Partner Guidelines

  • Showrooms undergo strict identity and document verification before approval.
  • Showrooms are bound to accurate furniture specs, wood types, and pricing.
  • Fen Dah reserves the right to suspend any showroom violating quality standards.

4. Orders & Custom Furniture Tailoring

  • Direct store products offer Cash on Delivery (COD) with inspection on arrival.
  • Custom orders require direct mutual agreement on dimensions, deposit, and delivery date.

Have questions about these terms?

Our support team is available 24/7 to assist you

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